Refund Policy

  • Holistic cure reserves rights to modify the refund policy at its discretion, without notice.
  • Please note that Holistic cure  is not liable to give any refund to those patients who do not revert back to us by sending a reply to the questionnaire, within 15 days  of signing up for the treatment. Those patients who do not reply to the questionnaire even after reminders twice (by e-mail ), will not be liable for any refund nor any medication if they do not respond within one month  from the date of sign-up
  • There is no refund on the dispensed medicines, or medicines not used by the patients, as medicines are not usable by us in any way.
  • No refund will be available if the patient approaches after the end of the course of treatment.
  • If the patient claims to recover within a period shorter than the treatment plan opted for, there will be no refund available, as the treatment plan indicates cost of the treatment up to the specified period.
  • How to request a refund: Patient is requested to produce a receipt of fees. No refund will be available without a valid receipt.
  • The refund may be given only by cheque in favour of the patient (or guardian) who have made the payment. No refund will be made by cash.
  • Starting of treatment confirms that the patient has agreed to this Refund Policy.
    • Chargeback fees. Chargeback and retrieval request fees are between US$ 15 and US$ 60. These fees are imposed by Multicards - our service provider's bank when they receive the chargeback and/or retrieval documentation from our customer's bank.
  • In case you have questions or queries, please feel free to talk to our support team.
  • Refund policy is subject to change without prior notice.
  • Use of our services amounts to agreeing to the refund policy.

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