Holistic cure reserves rights to modify the refund policy at its discretion, without notice.
Please note that Holistic cure is not liable to give any refund to those patients who do not revert back to us by sending a reply to the questionnaire, within 15 days of signing up for the treatment. Those patients who do not reply to the questionnaire even after reminders twice (by e-mail ), will not be liable for any refund nor any medication if they do not respond within one month from the date of sign-up
There is no refund on the dispensed medicines, or medicines not used by the patients, as medicines are not usable by us in any way.
No refund will be available if the patient approaches after the end of the course of treatment.
If the patient claims to recover within a period shorter than the treatment plan opted for, there will be no refund available, as the treatment plan indicates cost of the treatment up to the specified period.
How to request a refund: Patient is requested to produce a receipt of fees. No refund will be available without a valid receipt.
The refund may be given only by cheque in favour of the patient (or guardian) who have made the payment. No refund will be made by cash.
Starting of treatment confirms that the patient has agreed to this Refund Policy.
Chargeback fees. Chargeback and retrieval request fees are between US$ 15 and US$ 60. These fees are imposed by Multicards - our service provider's bank when they receive the chargeback and/or retrieval documentation from our customer's bank.
In case you have questions or queries, please feel free to talk to our support team.
Refund policy is subject to change without prior notice.
Use of our services amounts to agreeing to the refund policy.